ABOUTSKILLSEMPLOYMENT PROJECTSEDUCATIONACHIEVEMENTSTESTIMONIALS

ABOUT

In 2008 I started building websites, managing hosting and digital marketing for small and medium businesses. In 2012 I ran a computer repair and sales store for two years.

I currently work in digital marketing daily and have a wealth of experience with Design, CSS and HTML. I continue to work on websites but have chosen to scale back the number of sites I manage, freeing up more time to build my skillset and further my career options.

SKILLS

  • Great interpersonal skills communicating leadership and team collaboration.
  • Domain expertise. A passion for technology and well versed in other fields.
  • Excellent organisation, prioritisation, decision making and execution skills.
  • I am versed in analytical problem solving and structured thinking with sound research for robust strategies.
  • Great interpersonal skills communicating strategic plans and campaigns. Developing strong motivations and relationships with clients, stakeholders and teams.
  • I have considerable experience with Web, app, email and cloud hosting and domain name management.
  • I learn from the user, UX approaches and business models.
  • I have sound knowledge of Web and app front-end design and development. 
  • My literacy is excellent with specific operating systems, tools, programs and apps. I pick up new software quickly.
  • CMS and code-based content and product management. 
  • I have Search Engine Optimisation and social media marketing management experience.
  • My business, academic, content, social, email, blog, creative writing and copywriting experience is thorough.
  • Desktop, laptop, tablet and phone hardware & software root cause analysis fixes & repairs.
  • Photography & Videography.
  • Webmaster if/where applicable.
  • Trainer in hospitality. Information technology presentations.
  • Professional flair cocktail bartender and bar manager. Hospitality events & promotions management experience.
  • I have experience with vessel & crew preparation for sailing voyages.

EMPLOYMENT

2008 – PRESENT Freelance – Digital Marketing Manager, Web Developer

I still manage around ten websites but have reduced the number of sites to move into paid work.

  • Developing marketing strategies to build and retain clients. Producing advertising material for online, print and radio promotional plan. Cold calling and in-person sales.
  • I delivered digital briefs and sales pitches based on clients needs, providing insight into possible online opportunities and new tech.
  • I designed wire-frames, mock-ups and UI’s for responsive, accessible UX websites.
  • I was researching and producing business branding packages that included logo’s, business cards and other assets for both print and online.
  • Development and implementation of around fifty websites using various approaches. From one-page sites to full content management, e-commerce and custom solutions.
  • I wrote and assisted with content writing for websites with an understanding of brand content, SEO, HTML semantics and honest copy.
  • Use keyword analysis techniques to provide insight into opportunities for SEO such as domain name purchases.
  • I conducted CentOS / WHM dedicated server management.
  • I acted as a domain reseller using API’s to resell from domain registrars.
  • Customer support and training. In-person, phone, email and remote for clients from different demographics. Ticket system logging and management.

2015 – 2017 Knock Knock Booze There – Since launch for three years managing digital marketing SEO and analytics resulted in a 180% increase in users (over 20,000 users) 305% increase in page views, 745% increase in checkout visits and -52% bounce rate. http://kkbt.com.au

2010 – 2020 Texas Angus Cattle – With ten years of SEO and digital consultancy Texas Angus has grown exponentially. After a SEO campaign four years ago there has been a massive increase in hits, from ~400 to ~300,000 for different geographics. https://texasangus.com.au

2016 – 2020 Bar Manager & IT Support

Positions at different bars with varied roles at each.

  • Daydream Island, 2020 – Bars Manager, six bars and 30 staff on contract over Christmas and new years.
  • Inverell Easts Bowling Club, 2018 – Bartender and POS Management duties, also courtesy bus driver.
  • The Flamin Galah and Knock Knock Booze There, 2016/2017 – Bar Manager, Website and Content Producer and Support Technician duties.

2012 – 2014 Netlink Computers

Varied position as an owner in a management role with four staff.

  • Management duties such as payroll and other requirements of a company. Stock purchases and pricing. 
  • Discovering opportunities with businesses and delivering sales presentations specific to these opportunities and the needs of prospective and current clients. 
  • I oversaw and completed computer repairs, hardware and software. Troubleshoot issues finding root cause on desktops, laptops, tablets and phones, OS and application installations, troubleshooting and repairs.
  • Network hardware and software installations. VPN & AD required for government and large business clients.
  • I was a reseller for PC security, using end-point applications for business and reseller software for individuals.
  • Customer care, service and support with all the above aspects. Integration with CRM’s, ticketing and billing system.

2007 – 2008 Lavere College of Hospitality – Trainer

Lavere College of Hospitality located initially at the UQ campus in Brisbane.

  • I delivered certified training for classes of 15-40 students in bar and restaurant service and RSA.
  • I designed training and marketing material such as manuals, booklets and posters.
  • Develop hospitality industry contacts for student job placement program.

1996-2007 Hospitality work & Performance Bartender

I achieved a few accolades. I feel this shows my drive and dedication to do the best I can.

  • Appeared as Flair Bartender in Vanessa Amorosi Film Clip ‘ The Power’.
  • 2nd 2001 ABG Australian Flair Bartending Competition.
  • Hold Australian bottle opening record, 5 bottles in 1.76 seconds.
  • I provided cocktail training and performances for around a hundred bars and clubs in Brisbane and the surrounding area.

PROJECTS

Classic Cocktail Search, Progressive Web App (PWA) – A Javascript search function with fancy CSS cocktail information pages. Developed to learn Progressive Web App requirements. PWA ensures always online.https://classiccocktail.org

Bug Net Hammock, Branded Online Product – A WordPress site designed to test and learn more about dropshipping. Product was sourced and branded. Site is built to be automated and complete sales and delivery process without interaction. https://bugnethammock.com

EDUCATION

Currently Studying

  • 2019 Javascript Algorithms and Data Structures, freeCodeCamp.org
  • 2019 Responsive Web Design, freeCodeCamp.org
  • 2018 CS50’s Introduction to Computer Science Degree, edx.org

Completed Qualifications

  • 2018 RMLV & OMLG Liquor Approved Manager, Club Training Australia, Brisbane –
  • 2017 HTML Fundamentals Course, SoloLearn –
  • 2009 Russo Institute, Brisbane. Cert IV in Business – Business planning and marketing. Analyse and present research information. Market profiling. Consumer behaviour for specific Markets.
  • 2008 – 2009 James Cook University, Brisbane. New Enterprise Marketing – Business plan document design. Mentor provided to assist with business marketing.
  • 2008 Certificate in Assertive Communication, Russo Institute, Brisbane –
  • 2008 New Enterprise Marketing, James Cook University, Brisbane –
  • 2007 3D Animation Modules, Advanced Diploma of Screen, Brisbane –
  • 2005 Certificate IV Assessment and Workplace Training, Martin College, Brisbane –
  • 2005 Fire, Safety & Security Awareness, Fenech Solutions, Brisbane –
  • 1999 Advanced Bartending, Speedpour Bartending Academy, Sydney –
  • 1998 Certificate II Food & Beverage, Bensons Group, Sydney 
  • 1996 Bar & Table Service. New England Institute of TAFE, Inverell –
  • 1996 Bar/Cellar Work Experience Program. RSM Club Inverell –

ACHIEVEMENTS

  • Held RSA for around 15 years. Currently holding a valid RSA Certificate.
  • Appeared as Flair Bartender in Vanessa Amorosi Film Clip ‘ The Power’.
  • 2nd 2001 ABG Australian Flair Bartending Competition, Sydney. 2001
  • Australian Bartender Magazine, Bartender of the month.
  • Hold Australian bottle opening record, 5 bottles in 1.76 seconds.
  • 3rd in 2014 Darwin to Ambon Yacht race, cruising division.

TESTIMONIALS

Craze Dance Academy

Matt constructed our web site, www.crazedanceacademy.com.au. I found Matt very easy to work with, as I initially had apprehensive of the extra workload necessary to keep a web page up to date. Matt was happy to tutor me on my computer, teaching me about analytics, search engines and e-commerce.

His expertise and tutorials made my web page easy to use and well within my budget with the use of open-source software over paid commercial software, something I was completely unaware of. He also advised the use of member signups to help keep our security on photos and videos. I now have a web page which I can upload images, video and information and manage with ease and without it being a nerve-racking experience. The fact that I can keep my web page up today myself means the content is relevant for my students, parents and visitors, keeping them up to date with up and coming events and news happening within the studio. I am extremely happy with the web page and the fact we now receive up to 40 hits a day from my students and relatives means it is doing its job, with very little time needed.

Laura King – Owner/Principal. Craze Dance Academy – crazedanceacademy.com.au

Bob Jamieson Agencies

Bob Jamieson Agencies’ website was designed and constructed by Matt Harmer. We found Matt to be more than helpful when we first decided to approach the idea of a website for our business. With our design requirements and list of needs of what we wanted our website to do for us, Matt went about building our site to our requirements. Then, as building the site, Matt consulted with us his progress. This gave us the confidence that this website was going to be, precisely what we wanted and needed, as well as keeping within our budget.

From our site, we can update the information displayed regularly with ease. Matt has provided us with ongoing support and we find the site easy to use and practical. Not only can we add written information, but we use photos, videos and pdf attachments. We have found the online tutorials extremely helpful in these areas. Matt not only provided us with an excellent website but also takes care of our hosting.

Bob Jamieson Agencies is extremely happy with the service we receive. We were advised about analytics, search engines and e-commerce opportunities which we have taken advantage of and are proving to be very useful. We also like that Matt checks in on our site to see what is happening in our “world”. It proves to us that we are an important part of his client base.

We would thoroughly recommend Matt to anyone who is considering setting up a website. We have found him to be very professional and efficient.

Bob Jamieson – Bob Jamieson Agencies Pty Ltd

Small Business Online Training

“Matt Harmer has delivered IT Training at a meeting attended by myself and other employees in 2008. I found the training to be not only comprehensible but also enjoyable, which for me was a first as I did not learn about computers until in my late forties and because of this, I find them to be extremely confusing and difficult to manage.

Matt has a way of explaining things without talking down to people or making them feel inadequate. I would highly recommend Matt to deliver information technology to anyone. He is also very good at offering IT business solutions to small businesses. As a Small Business Consultant, I have used and recommended Matt’s services to many clients who have been extremely happy with what he has produced.”

Suzanne Parker – Small Business Consultant

Texas Angus

“We’ve been using Matt Harmer for the last 10 years as our web developer, and we couldn’t recommend him more highly. Matt rebuilt our webpage (Texas Angus) to become more user-friendly and display the right amount information we needed to get our message across. He made it so we could manually update when needed and if we ever had a problem, he would have it fixed within 24 hours. Matt’s experience is second to none, and he would be a valuable IT member of any company.”

Wendy Mayne – Owner – texasangus.com.au